A price that adds up.
One package instead of per-seat billing.
One-off setup + a predictable subscription. No per-seat billing, no hidden model costs. Every package contains the same functional core — they differ in number of users, knowledge areas, governance depth, support and setup scope. All prices net (B2B; for EU business customers with a valid VAT ID the reverse-charge mechanism applies).
Small
The starting point — small team
- up to 10 users
- up to 2 knowledge areas
- Full functional core: answers only with a source · privacy traffic light · read it in the source document · rights per area · drag-and-drop ingestion · admin & audit log
- Cloud AI can be switched on — only after a deliberate release
- Email support (response within 2 business days)
- Standard updates
- Setup: installation, 1 base knowledge area, initial permissions, remote onboarding
local-first · for getting started
Choose SmallMedium
The growing business
- up to 30 users
- up to 5 areas + projects & auto-classification
- Everything in Small
- Hybrid fine-control + area-by-area cloud release
- Prioritised support (response within 1 business day)
- Planned, pre-announced updates
- Extended event log (audit) with filter & export
- Setup: multiple areas, permissions concept, team training
for several departments
Choose MediumLarge
Full control in-house
- up to 60 users
- Many areas & projects — no fixed limit
- Everything in Medium
- Cloud connection can be fully deactivated via central release policy; offline / LAN operation on request
- Prioritised support with a dedicated contact person
- Dedicated, tested release channel
- Extended audit + compliance export
- Setup: on-site or remote onboarding, multiple locations, fine-grained permissions concept
extendable on request: connectors (SharePoint / DMS / ERP) · API · SSO · multi-tenancy
Choose LargeMore than 60 users, or several locations / tenants? The Enterprise / Sovereign package is available on request — with individual DMS/ERP integration, a service-level agreement, security review, a dedicated release channel and separated key vaults per tenant. A "30-day guided start" is included in every package: in the first 30 days we fine-tune the knowledge base and answers together. Individual quote by scope — in a free call we work out what fits you.
Your subscription, two ways to pay —
prepayment is rewarded.
| Package | Monthly (0% off, flexible) | 1 year upfront (−15%) | 2 years upfront (−25%, best price) |
|---|---|---|---|
| Small | €290/month (€3,480/year) | €2,958 / year | €5,220 for 2 years |
| Medium ⭐ | €490/month (€5,880/year) | €4,998 / year | €8,820 for 2 years |
| Large | €900/month (€10,800/year) | €9,180 / year | €16,200 for 2 years |
Best bundle: Large + 2 years upfront — website chatbot included, −25% on the subscription and the setup fee waived. All prices net, plus VAT where legally owed (within the EU: reverse charge for B2B customers with a valid VAT ID). Setup fee additional, one-off; plus any work beyond the package scope (quoted in advance, charged only after your approval).
Why subscription rather than purchase?
Two reasons that go beyond the monthly price.
🔄 Always the latest version
With a subscription you always work with the most recent, maintained version — security and feature updates are included continuously. Purchased software ages over time; the next upgrade then costs all over again.
Operation, monitoring and knowledge updates stay part of the subscription (see "What's included where" below).
🧾 Simple and predictable in your books
The monthly subscription fee is, as a rule, an ongoing operating expense — predictable, level costs, with no need to capitalise the software and depreciate it over several years.
The advantage of the subscription lies above all in lower bookkeeping effort, in planable, steady costs — and in the fact that you always run the current version.
General information, not tax advice — the treatment depends on your individual case (legal form, accounting method) and your local rules; please speak to your tax adviser. As of 2026.
Clearly separated: what's included where?
Setup (one-off) includes
- Installation of vivamehr wissen in your environment
- Building your reviewed knowledge base from your own documents
- Creating areas + a permissions concept (who sees what)
- A test phase with real questions from your day-to-day
- Team onboarding; Large: on-site onboarding possible
The subscription includes (ongoing)
- Operation & monitoring of your knowledge base
- Maintenance, security and feature updates
- Adding new documents yourself remains possible at any time
- Remote support — a human stays reachable
Book online — no phone call needed.
Just pick a slot in the calendar. Free and without obligation.
Book a free intro callWant to try first? Test vivamehr wissen for 12 hours — or email us: hello@vivamehr.com. The appointment calendar is currently in German; we reply in English.