Terms & Conditions

Overview of the key terms for „vivamehr wissen". Binding version: only the German General Terms and Conditions (AGB) are legally binding. This English overview is for information only.

Who you contract with

Your contracting party is Rabbit Marketing OÜ, Tornimäe tn 5, 10145 Tallinn, Estonia (trademark vivamehr™). The offering is aimed exclusively at businesses (entrepreneurs within the meaning of Sec. 14 German Civil Code, BGB).

The software

„vivamehr wissen" is installable, on-premises software with a local AI chat. By default it runs in local mode; no content leaves your infrastructure. Connecting external cloud AI models (Bring Your Own Model) is optional and must be actively enabled by your administrator (see data protection below).

Subscription and term

The software is licensed as a time-based subscription. The initial term is one (1) month; thereafter it continues indefinitely and can be cancelled by either party with two (2) weeks' notice to the end of a contract month, in text form. Current prices are shown on the website, plus statutory VAT where applicable.

Availability and support

You operate and are responsible for the infrastructure; there is no fixed availability or response-time guarantee. Optional maintenance/support can be agreed separately.

Data protection and cloud use

For your use of the software, you are the sole controller under Art. 4(7) GDPR. In on-premises operation the provider has no access to your data and is neither controller nor processor. If you enable the optional cloud mode, it runs via your own API key with a third-party provider you choose; the provider stands outside that processing chain. All cloud providers are treated equally — providers based in the USA (e.g. Anthropic, OpenAI) and in other third countries such as China (e.g. DeepSeek) are third-country transfers under Chapter V GDPR and are used at your own risk and responsibility. Only the local mode is data-self-contained.

Liability

Mandatory statutory liability (intent, gross negligence, injury to life, body or health, product liability, guarantees) remains unaffected. Otherwise liability for slight negligence is limited to the breach of essential contractual obligations and to the foreseeable damage. You indemnify the provider against third-party and authority claims arising from your data processing and your cloud activation, except where the provider is itself responsible.

Governing law and jurisdiction

German law applies (excluding the UN Convention on Contracts for the International Sale of Goods). The exclusive place of jurisdiction is the provider's seat in Tallinn, Estonia (Art. 25 Regulation (EU) No 1215/2012, Brussels Ia); the provider may, at its option, also bring proceedings at your general place of jurisdiction.

Binding version

These AGB are drafted in German; in the event of any discrepancy, only the German version prevails. Please read the binding terms here: Allgemeine Geschäftsbedingungen (AGB).